I had a baby tortoise shipped UPS Overnight from Las Vegas NV to New York. My sister had another package coming to the house that day too, so the idiots at UPS put the two packages together in plastic and flipped the tortoise box upside down!
There were two read arrows on each side of the box pointing up, the direction in which the box should have been keep in. It clearly said live animal on the box as well.
Luckily my little guy is doing fine, but he was stressed out enough from being shipped then to get turned upside down but some morons at the UPS center. *** you guys suck.