Not resolved

I ordered a new iphone 7. They were supposed to text me updates when it went out for delivery so i could be home to sign for it.

I got nothing. They came and no one answered because we weren't home. An attempt was supposed to be made on monday and we made sure someone was here, it never came. Now they have lost the package and i still have no package it's been over a week now.

They are still trying to find it. Everyone on the phone tells me something different each time and no one really knows what is going on.

I have another patagonia vest coming UPS as well, and that package is delayed now because of a late trailer? this is ridiculous and if i could never use UPS again i would.

Product or Service Mentioned: Ups Ground Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $800.

Preferred solution: Deliver product or service ordered.

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