Not resolved

Paid UPS for second-day air, "guaranteed" delivery. Stayed home from work. At 4:45 pm, status was changed from "delivery today" to "rescheduled for delivery tomorrow."

No explanation, nothing. Just a big 'ole F.U.

I've been on hold with UPS for last 45 minutes (including being hung up on once), waiting to "speak to a supervisor." Right.

These people need to be sued. UPS customer service doesn't, UPS delivery doesn't.

Best line from customer service rep, at 4:51 pm, : "It can't be delivered today because the driver has already left the facility for the day." That's your story?

Product or Service Mentioned: Ups Delivery Service.

Monetary Loss: $150.

Company wrote 0 private or public responses to the review from Dec 26, 2012.
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