I had a delivery of a package scheduled for a Friday. The package had been in town since Tuesday. I called UPS to see if I could pick up the package before then because I was to leave town by noon Friday. I called Thursday morning. The customer service rep told me it came in early so it will be delivered today Thursday. At 8:00 pm I called to see why the package had not been delivered, they said, "no it is scheduled for Friday"
So... do not believe what they say.THEY WILL LIE to get rid of you.
There is plenty of better shipping companies.
Review about: Ups Pick Up Service.