I have been waiting all day for this delivery. I stayed at home by the door all day and didn't hear any knocking or ringing of the doorbell. At 5:15pm I decided to check the status and it shows that they attempted delivery at 4:17pm. It also showed a note "The driver was unable to collect funds on the first delivery attempt. A second attempt will be made".
Because it's raining outside and it's a Friday afternoon I think the driver LIED about the attempt so that they can get off early. If they did attempt the delivery I would have heard them as I was right by the door all afternoon. This is ridiculous. I paid about $30 for shipping and also find out that the COD is $48.83!!!
I called customer service and surprisingly the lady was very nice. I arranged to pick up my own package as I don't want this to happen on the 2nd attempt (which I had a feeling it would).
I am beyond pissed. Don't trust UPS. Don't use them at all. They are NOT RELIABLE!!!!
Review about: Ups Pick Up Service.
Reason of review: Problem with delivery.
Preferred solution: Price reduction.
I liked: Customer service rep was nice.
I didn't like: Driver lied about delivery attempt.