Not resolved

Yeaterday I called T-mobile, I needed to get a new phone since mine is freezing up. When I placed the order I paid for overnight.

I checked my tracking this morning on the UPS website, apparently I wont receive my phone till Monday. I called customer service and the woman was very rude. The representative also told me that T-mobile pays them for shipping. T-mobile does not pay the shipping, I do.

Next time I will be ordering from places that don't use ups and I will go to stores.

I was told I won't get my package till monday. I am beyond pissed off.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

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