I live in Boston,MA.I've been home ALL day. I go downstairs and I found a notice on my door saying they have been by.
I KNOW my bell never rang because I would have heard it. Then, I called UPS, complained & had this ignorant woman call me back saying the driver rang the bell. BS! This is the second time I have been through this with them in a row.
This is the worst company in the country - yet, EVERY online store uses it. If you can, RUN AWAY.
The workers are ignorant, the drivers stop at your house for like 2 seconds & doesn't even wait. I can't take it anymore.