Singapore, Singapore
Not resolved
0 comments

This is my first and last time using UPS.

Reasons:

1. For three attempts made, they did not follow the schedule given.

2. The operator told me to wait at home for a shipment even when there is no shipping arrangement on that day.

3. Even when I leave the authorisation letter for them to leave the package in the mailbox, they fail to see it.

4. When I call back, they lied about the driver calling me to arrange when he did not. (Easy to prove using phone record)

5. When I lodge a complaint, they do not take care of it within the time frame they promised.

Could they be any worse??? Go with DHL!!!

Reason of review: Problem with delivery.

UPS Cons: Inability to do their jobs properly, Customer service, Driver lied about delivery attempt.

Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment