Not resolved
2 comments

I bought a guitar from Guitar Center in FL thru my local Guitar Center here in Boston. The guitar made it all the way to my local office but got damaged on the truck supposedly. UPS never even tried to deliver the package to me so I could check it out. According to Guitar Center it was packed very well and it would take a lot to damage the guitar short of actually standing on it. I called UPS just to get the standard run around and no real information. I am sending Emails to all the people I do business with and ask them to drop UPS.

SOMERVILLE, MA, US 11/16/2010 1:43 P.M. THE PACKAGE WAS DAMAGED IN TRANSIT. UPS WILL NOTIFY THE SENDER WITH THE DETAILS

11/16/2010 4:19 A.M. OUT FOR DELIVERY

SOMERVILLE, MA, US 11/15/2010 6:30 P.M. ARRIVAL SCAN

SHREWSBURY, MA, US 11/15/2010 5:11 P.M. DEPARTURE SCAN

11/15/2010 3:01 P.M. ARRIVAL SCAN

WARWICK, RI, US 11/15/2010 1:52 P.M. DEPARTURE SCAN

11/15/2010 12:56 P.M. ARRIVAL SCAN

EDISON, NJ, US 11/15/2010 8:04 A.M. DEPARTURE SCAN

11/15/2010 6:31 A.M. ARRIVAL SCAN

BALTIMORE, MD, US 11/15/2010 2:34 A.M. DEPARTURE SCAN

BALTIMORE, MD, US 11/13/2010 1:08 A.M. ARRIVAL SCAN

JACKSONVILLE, FL, US 11/12/2010 9:00 A.M. DEPARTURE SCAN

11/12/2010 5:58 A.M. ARRIVAL SCAN

LAKELAND, FL, US 11/11/2010 10:00 P.M. DEPARTURE SCAN

11/11/2010 8:13 P.M. ORIGIN SCAN

US 11/11/2010 5:17 P.M. BILLING INFORMATION RECEIVED

Monetary Loss: $3000.

Had an Experience with Ups?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#212454

Let me get this straight you buy a Guitar from guitar center and you never get the guitar.You find out that the guitar got damaged in shipping.

So you call UPS and get the Standard run around and are mad because they did not let you check out the damaged guitar. But you are not a UPS customer you are Guitar Center customer. Why on earth would you be dealing with UPS when you are doing business with Guitar Center?

Why on earth would UPS deal with you, your not there customer.This complaint is not your brightest moment

Anonymous
#212241

Guitar Center ships in those crappy triangular boxes with no peanuts or bubble wrap around the guitar.I've had 2 guitars damaged that were sent by them.

They are poorly packed, despite what they told you on the phone.

Either way, you're not responsible for the damage, they are.It's not like you're out money here.

You May Also Like