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Customer service
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You'll get your package when you get it not when they said you would. There on line status is completely made up.

It has nothing to do with the real time tracking of your package. Case in point, it is December 18th and I had eight packages "on a truck out for delivery". None were delivered. Several had been "on a truck out for delivery" for several days.

I talked to a UPS representative in the distribution center where I live (suburb of Denver, Colorado) and was told that the packages were never "on a truck out for delivery", and that UPS was "going to try and get those packages delivered." Note, not "get those packages delivered"...but "try".

The new United States Postal Service...UPS. Do what I am going to do, urge the on line vendors you patron to use anyone other than UPS for delivering your packages.

Reason of review: Problem with delivery.

I didn't like: No accountability, Customer service and delivery.

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UPS is United Parcel Service.

USPS is the United States Postal Service.

You'd better understand the difference, yet today if possible.

UPS buries parcels in the snow. They throw them over fences. Etc.

The USPS is the finest postal service in the entire world and shame on you for slamming them with the fact that you don't even know the difference.

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