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UPS has had my package in the city it needs to be delivered for 5 days. I spoke with someone from UPS earlier and they are telling me I cannot pick it up and that they have no idea when they will deliver it.

This is only the 3rd time I have used UPS and they are never on time and never helpful. I will now know to always use FedEx since they can always tell me when my package will be delivered and 99% of the time are on time.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

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