We place a lot of online orders from Amazon.com paying for 2 day shipping . These packages are shipped by UPS and we almost never get them on time,as UPS always comes up with some lame excuse to reschedule .
Example , we ordered diabetic testing supplies through Amazon and the package was guaranteed to be delivered by UPS on Friday ,April 11,2015 by the end of the day.
Friday afternoon we received a text alert from UPS stating that the package was incorrectly sorted by their facility and delivery was being rescheduled to Monday April 13th between 9:45am and 1:45pm . Monday we were home the entire day waiting for the delivery and they never came . We contacted ups online to make a complaint and were told that UPS attemped delivery but no one was home and that they were rescheduling yet again to Tuesday, April 14th . We have surveillance cameras up and recording and no one stopped at our house ! We contacted UPS to make a complaint and let them know that the package contained medical supplies and they agreed to deliver ASAP .
It is now 3:20pm on the 3rd scheduled delivery date and still no package !
UPS IS NOT DEPENDABLE AND I WOULD NOT RECOMMEND THEM
Reviewer is in unhappy mood. This person stated that there is a room for improvement of incompetent delivery driver and poor customer service. Please immediately contact the author of this review to discuss problem with delivery of two day shipping. Ups needs to read this review and look into the issue (if any) according to poster's claims.
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