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My Phone Carrier sent my package out for next day delivery that was supposed to be delivered on for 4/14/18. I tracked the package all day and the UPS website indicated that it was out for delivery and also gave the option to follow the driver.

Upon tracking the driver I found that he/she was within 2 blocks of the delivery address however I never received the package. So, I contacted UPS only to find out that even though they scanned the package in as out for delivery the package actually never left the facility.

Therefore instead of getting my package on 4/14 I won't get it until 4/16. UPS is the most inconsiderate company I have ever dealt with they show no remorse for inconveniencing their customers nor do they even attempt to try and make good on their error. Some here on out I will NEVER EVER pay my money to utilize UPS also if there is any company/individual sending me ANYTHING they will be told up front that I do not want any packages sit to me via UPS because they SUCK.

This has been a HUGE inconvenience to me as I was supposed to catch a flight today business purposes and I need that package in hand before catching the flight therefore this means no flight for me until Monday and this was for business so now In addition to being inconvenienced by UPS they have also caused me to lose money on a flight and again they show NO REMORESE.

Now to top it all off today is Saturday April 14th which is when the package should have been delivered and it is currently 8:30 p.m. central time and had I not called UPS one my own they clearly had no intention on contacting me regarding my package what a freaking shame.l!!!

Reason of review: Problem with delivery.

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Guest

Keep blocking my driveway to make deliveries 40 family apt building emetics entrance is so ft away from me also leaving packages front porch where they can be stollen instead of opened hall which is safe

Guest

i agree with you, they lost and damage packages all the time...

Guest

100% agree - same issue early Dec 2019. Even though the website showed "package out for delivery" - for 3 days straight, no action until I actually called in.

Was then told, package would be delivered on Monday.

Writing on Saturday...so i'll let ya know if the packages ever came. Unacceptable.

Guest

Agree! UPS is absolutely horrible!

I'll bet they hate tracking because it clearly shows their incompetence! I too ordered something for a business trip on a Monday and delivery was supposed to occur on the previous Friday. Tracking shows UPS dicking around in Minnesota and sure enough, they claim "adverse weather" made the package late. When I emailed "Customer Service", the story of why the package was delayed kept changing, making it obvious that they dropped the ball.

Turns out, the package spent Saturday and Sunday at the local UPS facility 14 miles from my home. They would not even agree to make my residence one of their early stops on that following Monday. Clearly, the Values and Mission statement of UPS is nothing but certified garbage. From this point, I will not knowingly use UPS for any of my shipping needs.

If I am notified that something I ordered is being "delivered" by UPS, I will cancel the order. I'm just one guy and it probably won't make a huge difference but UPS is no longer an option for me.

Mike J. Nipomo, CA

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