Today is Jan 4, and I've been waiting since Dec 22 for a 3-day select package delivery from UPS. It is now 7:30 pm and the UPS driver just pulled up in front of my house, did not exit his truck, and THREW the package over my unlocked fence. He made no attempt to bring the package to my porch, much less my door! He then pulled away as I opened my front door.
There is no customer care center to call after 5 pm, or any way to lodge a complaint online. Well, I will find a way to speak with somebody, you may rest assured.
Think twice before using UPS.
Review about: Ups Customer Care.