UPS charged me $20 for not including the suite number in the address line for my packages. The physical address was labeled correct.
Because I did not include the suite number on my packages they billed me extra. I did call UPS and they ofcourse were very sorry for my mistake. But, that is the charge $10 per incorrect address, but I had the correct address I insisted. Didn't matter.
To me that is nothing more that stealing from your customer. I asked how about alerting me so the mistake can be corrected. NOPE.
Again she apologized and there was nothing she could do for me. THIEVES