They are obstinate and defiant. Much worse than the postal service, and they are a private enterprise.

My driver is a ***. He matches Einsteins definition of insanity. Every time I am supposed to get a package, I get a note on my door saying that I have to be there to sign for it in person. I suspect that he is too shiftless and lazy to actually carry a package to a 3rd floor apartment.

Refuses to leave packages at the office.

Just as maddening is the UPS organization that is totally unwilling to do anything to fix their broken system. One weak link is the discretion that they give their drivers; typically below average, shiftless, high school dropouts I suspect.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

I didn't like: Incompetent delivery driver, Poor customer service.

Company wrote 0 public responses to the review from Mar 03, 2015.
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