I had a package that was supposed to be delivered today. The driver comes by, delivers 1 of 2 items I had ordered, and says that the other package is in his computer, but not on the truck.
He says it might have been left at the hub or on another truck. I called UPS on their worthless customer service line, and I get the run around. They tell me its on the truck out for delivery, so I tell them that the driver came by, said it was not on his truck. Then I get oh, it might be on a different truck.
I ask if there are several trucks on this route, but they don't know. I ask if there is a number to the local hub, nope, they don't know that either. Customer service was useless. They just tell me to wait and it should be delivered tomorrow.
EFF that, I paid for 2 day shipping, it should be delivered today.
No offer to deliver it early morning, no offer to waive shipping(Which I did get done on Amazon, a whole different story there). Last time I use UPS, period.
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $99.