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UPS is a bunch of disorganised incompetents – I will never ever use their services

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I ordered a pickup,it sounds as if their call centre is in India,i was given a quote of £36,gave all my details was the told £66 for a case of 20kgs to go a distance of 72 miles,anyway i refused,they put down the phone and still charged me,so 6 days on,no delivery and £66.13 poorer,should have used Royal Mail,DHL,DPD,Fedex

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