Cuttack, Odisha
Not resolved
1.0
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Customer service
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"I was expecting a parcel between 24-25th nov from WES Canada which was shipped by them on 21st nov.I had to pay extra amount so that the parcel reaches me ASAP almost 87CAD $.Surprisingly I have still not received the same though the same has reached India and in India it lied in mumbai for 4 days and in Chennai till today evening from 24th Nov which should have reached cuttack by 25th or 26th latest.When I called UPS, the customer service from US raised their hand stating that I have to contact their India office and that they cant pass on any info or help.India office toll free no gets disconnected everytime...The agents that UPS uses also donot have enough connectivity here in India.Bad service by UPS/Agents!!With FEDEX, BLUE DART etc around who are so professional I am also wondering why one uses UPS outside US Internationally for Faster delivery!!! "

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

I didn't like: Customer service, Customer service agents, Toll free number.

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