UPS Incredible screwup

2103 of 4081 Ups reviews

Overnight package from San Antonio. Tx to Deerfield Beach, FL

Left Tx on 12/23/2013 at 11:01 PM

Arrived Louisville, Ky 12/24/2013 at 2:21 AM

Arrived West Palm Beach, FL 12/24/2013 at 6:20 AM

WPB is 40 minutes (UPS time) I can walk in less than that, from Deerfield Beach

from WPB was sent back to Ky, 12/24/2013 at 3:17 PM

Then to Clearwater, FL 12/24/2013 5:13 PM / 6:19 PM

Then back to WPB 12/24/2013 7:14 PM / 7:39 PM

Finally to Deerfield Beach, FL 12/24/2013 8:20 PM

Received an Email that the package was going to be delivered on the 24 by 10:30 AM, Called at 12:00 and was told that they were running late and will be here in 90 minutes. Wasted the whole day waiting for a package that at 6:20 AM was within walking distance before UPS send it back to KY. This is stupidity not holiday traffic.

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review #466489
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2103 of 4081 Ups reviews

Dec 26, 2013 #764229


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