UPS Incredible screwup
Overnight package from San Antonio. Tx to Deerfield Beach, FL
Left Tx on 12/23/2013 at 11:01 PM
Arrived Louisville, Ky 12/24/2013 at 2:21 AM
Arrived West Palm Beach, FL 12/24/2013 at 6:20 AM
WPB is 40 minutes (UPS time) I can walk in less than that, from Deerfield Beach
from WPB was sent back to Ky, 12/24/2013 at 3:17 PM
Then to Clearwater, FL 12/24/2013 5:13 PM / 6:19 PM
Then back to WPB 12/24/2013 7:14 PM / 7:39 PM
Finally to Deerfield Beach, FL 12/24/2013 8:20 PM
Received an Email that the package was going to be delivered on the 24 by 10:30 AM, Called at 12:00 and was told that they were running late and will be here in 90 minutes. Wasted the whole day waiting for a package that at 6:20 AM was within walking distance before UPS send it back to KY. This is stupidity not holiday traffic.
Review about: Customer Service.
Review #466489 is a subjective opinion of a user.