How many packages does UPS deliver to the wrong address. Who knows? Because UPS does NOT care about incorrectly delivered packages. Many of their packages are re-delivered by kind neighbors that take them to the correct address.
How do I know that UPS does not care about incorrect delivery. If you fall victim to a UPS bad delivery there is not even a direct 1-800 number to call to get them to pick it up. You have to wind your way through their atrocious menu system (a waste of time) and tell them you have a bad delivery. Then their standard answer is that the truck has already left the area and they will pick it up the next day.
So, UPS does not make it easy to help them resolve the bad delivery. They have absolutely no system to track bad deliveries and will not compensate anyone that waste their time contacting them about a bad delivery. According to them they have NEVER incorrectly delivered a package. That is why they have no tracking system for it and menu item on their 1-800 line to make it easy to get them to pick it up. That is also why they don't want to track how many incorrectly delivered packages they have over any given time period.
What is the best thing to do when you become a victim of an incorrectly delivered package from UPS? THROW IT AWAY!!! Why help a sorry company that does not care about customer service and depends on caring neighbors to deliver (probably 10-20 % of their packages) Maybe if enough of us do this they will finally get the message. But it is doubtful because UPS is a totally brain dead company.
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $10000.