Ordered auto parts from US company on 13th Feb 16 was shipped through USPS (ok) arrived in Spain 29th Feb but we dont know where.Next I get letters from UPS wanting €68.61 Customs on delivery.
No tracking number given. Their clever staff in Madrid wont give you any info cos you dont have a tracking number. Now they cant find it and give me the tracking number from a previous order. They are DOLTS.
I have written to the CEO Dabney, and even he cant figure it out.The one shown in the pic is similar.
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What I liked
What I disliked
- Excuses and fobbing off techniques
- Reason of review:
- Problem with delivery
- Preferred solution:
- Deliver product or service ordered
- Product or service
- Ups Shipping
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