Orihuela, Valencia
Not resolved
Customer service
1 comment

Ordered auto parts from US company on 13th Feb 16 was shipped through USPS (ok) arrived in Spain 29th Feb but we dont know where. Next I get letters from UPS wanting €68.61 Customs on delivery.

No tracking number given. Their clever staff in Madrid wont give you any info cos you dont have a tracking number. Now they cant find it and give me the tracking number from a previous order. They are DOLTS.

Unbelievable idiots.

I have written to the CEO Dabney, and even he cant figure it out. The one shown in the pic is similar.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

UPS Cons: Excuses and fobbing off techniques.

  • poor delivery performance
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I live in an apartment building in Scarborough Ontario. My address is 4695 Sheppard Ave East Alister Lopes.

On March24th at about 3PM a UPS driver called my intercom and said "I have a package for Alister Lopes and he owes me some money" I the father said WIAT I will be down from the 1st floor in a few minutes.

This UPS driver LEFT I never got to see him nor the package nor did he place a UPS collection note at the door downstairs. Unacceptable service.

Father of Alister Lopes

Oscar Lopes 416-335-8045