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I ordered a package, paid extra for 3-day delivery...

watched the tracking info on the ups.com website for the entire day.

it was loaded on the truck by 4AM (on a Friday)

it spent the ENTIRE day riding around in the truck ... and then was suddenly rescheduled for the following MONDAY!

Ordered on 12-DEC; picked up by UPS on 13-DEC; supposed to be delivered on 16-DEC;

rescheduled until 19-DEC.

This is gross incompetence.

They also left it sitting in an intermediate UPS depot (Ontario, CA --- 60 miles away) for 36 hours.

And they of course give you no way on their website to even complain except by calling customer service during their business hours.

Review about: Ups Delivery Service.

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best to use FedEx anyway

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