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I ordered a package, paid extra for 3-day delivery...

watched the tracking info on the ups.com website for the entire day.

it was loaded on the truck by 4AM (on a Friday)

it spent the ENTIRE day riding around in the truck ... and then was suddenly rescheduled for the following MONDAY!

Ordered on 12-DEC; picked up by UPS on 13-DEC; supposed to be delivered on 16-DEC;

rescheduled until 19-DEC.

This is gross incompetence.

They also left it sitting in an intermediate UPS depot (Ontario, CA --- 60 miles away) for 36 hours.

And they of course give you no way on their website to even complain except by calling customer service during their business hours.

Product or Service Mentioned: Ups Delivery Service.

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nikalseyn
#392774

best to use FedEx anyway

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