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UPS tried charging me $25.28 to import an item worth $35.00.I could understand a little tax, even though I rarely if ever have been charged this, but it also included a $17.25 brokerage fee for doing nothing other than being UPS.

And they charged me a $2.42 duty fee even though the item was made in North America and protected under NAFTA. I called an explained this to the UPS service center only to be told they didn't care and pay up or it goes back.

Do no use UPS.Their service is poor, they don't care about anything other than scamming extra money from your pockets.

Monetary Loss: $35.

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Anonymous
#761707

North American Free Trade Agreement (NAFTA) Processing $21.25

It's on UPS website under U.S. Customs Brokerage Service Fees.

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