I have three incidents with this company and from now on am going to ask the shipper what company they use to get the product to me. The first time UPS was used I ordered a cello and even stopped by the store and told them to not leave it on the porch and I would pick it up the next day since it was out.
The stated that since it was a large package they have to bring it back...and guess what I found on my porch in 100 degree weather, that's right my cello.
Second, thing I ordered they said the came to the house three times ( I was there all three days) knocked and no one answered. This time they said they left my contacts on the porch and nothing at all!
DO NOT USE THESE PEOPLE!!!!!!!!!
Monetary Loss: $97.