Product: Ups Home Delivery Service Clear all filters (21 of 21 reviews match)
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UPS is aware of this and know to use the call box for entry thru the gate. There have been several occassions now where the current drive stays on the road and outs our packages on the ground or on top of the mail box. Never has there been an attempt to let us know he...
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Anonymous
Anonymous

Haha! Why don't you just deliver the packages yourself then, you ungrateful twit!Just watch the tracking information! Stay outside and meet the UPS driving once and tell him. ...

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Ups Home Delivery Service
#1110760
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The receiver has been constantly calling UPS to establish when the item would be delivered but there has been no reply. Nobody called the receiver to inform of delivery & there is only evidence of one attempted delivery. I can now see from the tracking that the...
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Ups
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Ups Home Delivery Service
#1095157
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several times I've had to call customer service because a driver sent an email stating no one was home to receive the package and no tag was left because they never showed up. those idiots at customer service were no help. they just kelp rescheduling the delivery or...
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1.4
Ups
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Ups Home Delivery Service
#1093212
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UPS CROOKS

#1074599
1.0
Details
Same issue everyone else says online package says it was delivered at front door when I was home and no package ever came.........
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Tracking Tool

Ups - Careless handling of shipped boxes

#1073221
1.9
Details
Paid over $200 to ship 4 boxes. They were dumped on the door step with one box busted open, one crushed and one shipping label just sitting on top of the box. Pathetic service and care for customers shipped items.
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Ups Home Delivery Service Review

#979549
1.0
Details
I think ups drivers suck they don't give a *** about delivering their packages in good shape and not damaged , they just want to throw the packages around and go home.
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Delivery Service
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Ups Home Delivery Service Review

#957184
1.0
Details
Hands down the worst customer service I've ever experienced! In 1 year not one package has been received via delivery. I've had to personally pick each one up... What a complete waste of shipping costs! Never leave me notification and it's only when I track it I find out they "attempted" to deliver. Will never ship with them and will no longer buy from people who use them to ship!
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I have very little to no issues with USPS or FedEx but nearly every time I am stuck using UPS there is an issue. I hate complaining because I hate to see people get in trouble or even lose a job. but UPS really needs to clean up their act. I had a an order was...
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Ups
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Ups Home Delivery Service
#1082354
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Now I contacted UPS through chat, because my phone is broken hence me waiting ALL *** DAY for an ATTEMPT. Well anyways they told me that I HAD to wait until TOMORROW (July 12) for them to try and REDELIVER... Another day that I have to waste... I have stuff to do. I...
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1.0
Ups
Product
Ups Home Delivery Service
I didn't like
  • Dont knock when attempting to deliver a package
  • Dont knock on doors to deliver package
#1073088
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In a recent court appearance UPS would accept no responsibility for damage unless I could prove the damage occurred while in their physical possession and that is was totally their fault. That means that their partnerships with other carriers and the US postal service...
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Ups
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Ups Home Delivery Service
#1067318
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I am indeed disguised about the unprofessional services of UPS, in Maryland. I had a package sent to me from an online store. They sent it promptly, but UPS delivery driver dropped off a package that required a proof of signature to a home in a city that is 30 min away...
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Ups
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Ups Home Delivery Service
#1045986
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I returned home at exactly 1115 am. I was home all day my no one knocked at my door ( if he did he knocked like a mouse) or rang the door bell because my dog would have barked. When my husband got home at 430 he found a we were here but no one was here to sign for the...
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1.0
Ups
Product
Ups Home Delivery Service
#1015980
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UPS will only make one attempt to deliver a package now that needs a signature, because they are too cheap to make another attempt. So they drop your package off at a UPS store and you have to go out of your way to pick it up. Not only that, it seems like UPS is making...
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MattD78
MattD78

"but if they have a package that needs a signature, they come during the day when no one is at home, and won't try again in the evening." So just like you, UPS works during th...

Ups
Product
Ups Home Delivery Service
I didn't like
  • Customer service
  • Delivery service
#1008649
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Apparently UPS left a package somewhere for me that I did not receive. Even though it was no money out of their pocket, they refused the vendors claim I now have to sign for my packages. Why am I penalized for someone else? They also never knock or ring a bell. I...
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2.4
Product
Ups Home Delivery Service
I liked
  • Last delivery driver
I didn't like
  • Customer service
#1006179
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