East Rockaway, New York
Not resolved
1 comment

UPS DRIVERS AND THEIR CUSTOMER SERVICE DEPARTMENT IS VERY LAZY AND INEPT.IN AN EFFORT TO CHARGE MORE THEY STATED THE COULDN'T DELIVER A PACKAGE BECAUSE THE ADDRESS READ SUMMER AND NOT SUMNER STREET.

THERE IS NO SUMMER STREET IN OUR AREA.NOT ONE ANYWHERE NEAR HERE EVEN! THE DRIVER COMES DOWN THIS STREET EVERYDAY WITH PACKAGES FOR US AND NEIGHBORS. HOWEVER IT APPEARS THAT IF THEY RETURN THE PACKAGE THEY COLLECT A FEE OF $25 .THUS THEY ARE DECLINING TO DO THE RIGHT THING, AND BRING THE PACKAGE TO ME. THEY CLEARLY KNOW AND COME TO MY HOME ALL THE TIME!.

PLEASE VENDORS AND STORES STOP USING UPS.

THEIR SERVICE SUCKS AND THEY JUST WANT TO CHARGE FEES WITHOUT HELPING ANYONE.USE FEDEX THEY ARE SOOOO NICE, DRIVERS CARE AND GO OUT OF THEIR WAY TO ENSURE DELVIERY

Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of ups customer care. Ups needs to have the product delivered according to poster's claims.

Other people also mentioned ups customer care in their reviews. You may find this information helpful for further shopping at Ups.

Had an Experience with Ups?

Write a review

Comments

Terms of Service
Post Comment
Cancel
snugglegirl05
#1159357

Why must you shout in all caps?

You May Also Like