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I ordered a pair of gloves that my boyfriend wanted for christmas so I ordered them on Dec 19 and paid extra to have them delivered in 2 days.I checked my tracking and itsaid it was in Fresno Ca at 5:30 am and should recieve it that today, on Dec 21.

Today was my day off and my mother did not work either, we where here all day and when I checked at 3pm what the status was, it said it was delivered at 11:30 am! We never heard a knock, a ringbell nor seen a package anywhwere. We asked the neighbors and they said they never sean or heard anything. I called UPS and there was an automated machine saying they dont take calls because they are to busy, I tried to make a claim online and it stated I had to wait 24hrs!

Why would I have to wait to claim for something that tracking states was left at my front door and wasent!I have always used FEDEX and this was the first withUPS...never again will Iuse them and I will advise those around me to never use them to avoid them loosing anything!

Monetary Loss: $40.


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