Not resolved

The local UPS guy always claims to have attempted delivery when there have been multiple times that no delivery attempt was made! There were also times when he buzzed and I answered but he just ran back into his van and sped off!

Calling UPS is a joke. You go through to a machine. No real person to speak to about any issues you're facing.

Don't even get me started on the extortionate customs charges which strangely seem to be much higher around Christmas time! One delivery in the past didn't even get delivered to us and there was no way to claim a refund!

Reason of review: Problem with delivery.

Preferred solution: Price reduction.

I liked: Tracking.

I didn't like: Delivery, Customer service.

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