Product: Ups Ground Delivery Service Clear all filters (0 of 43 reviews match)
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Ordered TV Stand from Amazon on 11/20 with promised delivery date of 11/24. Per UPS' own tracking system, it arrives at the local facility on 11/24 at 12:55 am, where it sat due to UPS incompetence (the rep apparently reported that they had a lot of new people) until...
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1.0
Product
Ups Ground Delivery Service
I liked
  • No likes
I didn't like
  • Poor service
  • No sense of responsibility
  • Customer service
#1140305
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I have been waiting for a package (the contents of which is a check for my entire 401K rollover. My life savings of 30 years) sent via UPS but have yet to receive. The first attempted by the sender resulted in the package being lost. No more information from UPS but...
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Product
Ups Ground Delivery Service
#1139023
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We initiated a shipment through UPS Grounds via telephone because we received no confirmation of pickup when we tried online. Both Grounds & Freight showed up to pick up packages. The drivers decided amongst themselves that it would be best if the packages go through...
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1.0
Product
Ups Ground Delivery Service
#1133334
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Never have a problem with UPS. My problem is pkg. tracking and "delivery by end of day"!!! Most companies now will tell you arrival of morning or afternoon. Some companies will even narrow it down to within a couple of hours. Even the mailman comes the same time each...
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Product
Ups Ground Delivery Service
#1064918
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We ordered a table with 4 chairs.Monday it was supposed to arrive... Everything the table top, base and 4 chairs. It got delayed...somethings to come on Tuesday and the table top to come on Wednesday. It didn't come on Wednesday nobody called to let me know...yes they...
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Anonymous
Former UPS Worker

Your packages are heavy, so no one wants to deal with it. Because it heavy, your packages has been drop on the ground many times which is the reason for the rewrap. Because ...

1.3
Product
Ups Ground Delivery Service
#1057902
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In April 2017, a water taxi service found my MP3 player (likely stolen from my luggage) in Florida and shipped it to me via a UPS Store. The player was NEVER delivered to my home in Crystal, Minnesota. Contacting a live person at the UPS delivery service was extremely...
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1.0
Product
Ups Ground Delivery Service
I didn't like
  • Personal item disappeared
#1052899
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UPS Access Point is not Convenient but an excuse for not delivering
ups.com is currently unable to handle this request.HTTP ERROR 502." The driver check marked both the accesspoint box and the will try again tomorrow box but didn't write in an address for the access point. I signed the waiver for leaving it without me being present and...
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3.4
Product
Ups Ground Delivery Service
#1033900
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Ups - Ground Delivery Service Review
Since I have moved to my current location I have set the ups my choice to deliver packages to my side door when no one is home. I even double checked to make sure that setting was in place. Expecting a delivery today at my side door of a new computer monitor when I got...
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1.7
Product
Ups Ground Delivery Service
#1033050
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I paid $8 to have a guaranteed delivery time on Monday from noon till 2pm....what do you think the changes are they show up???? What is my recourse if they don't...get my $8 back they have no penalty....if they don't deliver... UPS is such a bad company I don't...
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Anonymous
Anonymous

If FedEx is so much better why did you go with UPS?

1.0
Product
Ups Ground Delivery Service
I didn't like
  • Delivery service and update status
#1022244
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The price agreed was $400 and the buyer wanted to ship via UPS. I went to UPS and created a shipping account just for this purpose. I insured the product for $450 to cover the shipping cost which at that time I was unsure of. It was shipped out Feb. 6th. I passed the...
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Anonymous
Dan Richards

The only time I use UPS, is if the product is something they cannot damage. I have even had boxes of film with foot prints all over it. This is a very unprofessional company; ...

2.3
Product
Ups Ground Delivery Service
I didn't like
  • Package was not handled with care
#1021749
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