Product: Ups Ground Delivery Service Clear all filters (41 of 41 reviews match)
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Delivery was set for 3/20/18 by end of day.In the truck and out for delivery. And I watched the guy deliver to my neighbor. But the time was 6:56pm and it was snowing a little. So he never delivered to me. I got a “bad weather” notice at 6:58pm. And the next day 12...
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1.0
Product
Ups Ground Delivery Service
#1215286
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Waited all day today for a promised UPS delivery. It was nearly 7 pm & dark outside. My living room drapes were open & the lights on. Two outside porch lights were also turned on. Knowing UPS drivers make their last deliveries at 7 pm, I walked into my living room in...
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1.7
New Stanton, Pennsylvania
Product
Ups Ground Delivery Service
#1207546
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The UPS guy threw my package out the window of his truck at my home.It was pouring rain..My package contained some canine ear cleaner and a maternity bra..This is American Canyon,California.There are a lot of people that would love to have a UPS job..And this is just a...
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2.5
Product
Ups Ground Delivery Service
I didn't like
  • Threw package at house
  • Very expensive
  • Delivery service
#1202712
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First UPS sends me a message 6 days ago stating my package was "delayed" due to some kind of traffic accident. For 4 days they couldn't give me any information at all about my package. Then they finally tell me the package is out for delivery, but couldn't be delivered...
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Anonymous
Frank

Finally reached a human at UPS whose response was "We were unable to make delivery today" No explanation of why, expecially since there was someone home from 830 a.m. through ...

1.0
Product
Ups Ground Delivery Service
#1195633
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My wife dropped off a package to be shipped via UPS Ground at the PostNet at 1801 Red Bud Ln in Round Rock and was charged $49. When I checked the UPS and FEDEX rates, the actual shipping costs are about $24. There is no disclosure that there is a surcharge - the only...
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Anonymous
William

No benefit whatsoever.Go directly to the provider.Third party participants are fouling up all kinds of things these days.

2.0
Product
Ups Ground Delivery Service
I didn't like
  • Undisclosed surcharges
#1180501
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My order was supposed to be delivered on Jan 9, 20018 but it was not delivered.My order arrived yesterday in Florence SC but they did not load it on the delivery truck. I was on the phone for several hours last night. They assured me they would deliver it first thing...
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Product
Ups Ground Delivery Service
#1166102
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11/28 ARRIVES AT FAIRLAWN NJ HUB 11/29 ARRIVES AT PHIILY PA HUB 11/30 ARRIVES AT HAMILTON NJ HUB 12/1 ARRIVES AT MONROE NJ HUB 12/1 MONROE- OUT FOR DELIVERY 12/1 DELIVERY DELAY 12/4 MONROE- OUT FOR DELIVERY 12/4 DELIVERY DELAY (called ups, promised delivery by...
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Product
Ups Ground Delivery Service
I didn't like
  • Useless supervisors who read off their scripts
  • Unrelaible tracking website
  • Incompetent call center clerks
#1143705
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We have always had trouble with UPS. It's almost always slow and very inconsistant due to poor management at every level. We've had pakages delivered beyond the guaranteed delivery date (even despite paying extra for expedited delivery), packages being on the truck and...
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1.1
Product
Ups Ground Delivery Service
I didn't like
  • Delivering
  • Adherence to scheduled delivery date
  • Account impossible to make
#1140649
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Resolved

Ordered TV Stand from Amazon on 11/20 with promised delivery date of 11/24. Per UPS' own tracking system, it arrives at the local facility on 11/24 at 12:55 am, where it sat due to UPS incompetence (the rep apparently reported that they had a lot of new people) until...
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1.0
Product
Ups Ground Delivery Service
I liked
  • No likes
I didn't like
  • Customer service
  • Poor service
  • No sense of responsibility
#1140305
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I have been waiting for a package (the contents of which is a check for my entire 401K rollover. My life savings of 30 years) sent via UPS but have yet to receive. The first attempted by the sender resulted in the package being lost. No more information from UPS but...
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Product
Ups Ground Delivery Service
#1139023
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