Product: Ups Ground Delivery Service Clear all filters (0 of 56 reviews match)
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UPS Driver 1/3/18 I would like you to know how disappointed I am that you didn’t deliver my packages yesterday. I took 4 hours off of work from 11:30 to 3:30 to wait for the shipment that was supposed to come between 11:45 to 3:45. Then I left work early after my...
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Ups Ground Delivery Service
#1440153
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UPS - VERY POOR

I WILL NEVER USE UPS AGAIN. I SHIPPED 5 PINT JARS BY FEDEX TO SAME ADRESS FOR $16.00 AND A 4 X6 BOX WITH CANDY TO THIS ADRESS FOR $19.00. FED EX WAS THERE IN 3 DAYS AND THIS TOOK OVER A WEEK. SHAMEFUL.
2.3
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Ups Ground Delivery Service
I didn't like
  • Cost
#1434943
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UPS - Shattered glass

Saw the ups helper put my packagd on my porch. I immediately went out as soon as i picked it up shattered glass rang throughout this very large packags marked fragile. There is no way the helper didnt hear this. I talked to ups who basically only said they are not supposed to deliver shattered glass heard and defended the helper. The driver who has been delivering to me for over 10 years didnt call me as ups said he was supposed to and now doesnt talk to me.
1.0
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Ups Ground Delivery Service
#1431489
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UPS - Horrible

Given a delivery window and then they try to deliver 2 hours early! On hold on phone trying to get resolution, frustrating! !!! Friday before Christmas! Horrible! Will not use again you suck!
1.0
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Ups Ground Delivery Service
#1430281
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UPS steals

My in-laws sent a package out from Maryland and I and I received it in Riverview Florida Monday. I was not expecting to have my package opened then resealed.From Silver Spring Md. to Laurel Md.to Jacksonville and then the Tampa facility.Please be aware that your employees are thieves. I will be filing a police report from Florida and my in-laws are filing a report from Maryland.The UPS employee or employees who stole I hope it was worth it! How triflin are these people to open kids christmas cards and then reseal!! Karma is everything
1.0
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Ups Ground Delivery Service
#1427164
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UPS - No Delivery Severe Weather

Package scanned at Greensboro facility at 5:37 AM on 12/12 for scheduled delivery 12/13 in Charlotte NC. When I checked the tracking on the 13th, I was surprised to find that the delivery was delayed due to severe weather!!! Its sunny and 44 degrees out, and almost the same 92 miles away in Greensboro. When Icalled UPS and waited 10 minutes to talk to a person, she could not explain the severe weather, only that the delay was initiated by the driver. Not acceptable by any means, I usually have an option on purchases, and always use Fedex. This was not my first poor experence with UPS
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Ups Ground Delivery Service
#1423229
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My wife ordered some stuff from an on line retailer. Got an email alert that items were delivered to the house at 3:45 PM. We had been home all afternoon and never heard anyone so a few minutes after the reported delivery I saw the email. Went outside to see if the...
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Ups Ground Delivery Service
#1420850
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I call immediately as I have a unit on rent while the part is being shipped by UPS. Talked to 2 gals on 2 different calls (one was dropped). Have them my info and requested an answer as to why no one called me since it was at customers last wed. No answer. Finally 3...
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Ups Ground Delivery Service
#1420375
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Item received by UPS on 10/9 to be delivered from Missouri to Seattle, Initial delivery date 10/12. The next day tracking showed the item in Memphis TN, A whole state in the opposite direction and into the hurricane where it sat for 24 hours. Delivery date updated to...
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1.0
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Ups Ground Delivery Service
#1381787
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They called me on 8/9/20 told me my package was delayed. I was fine with that they guarantee it by 8pm on 8/10/20 ok fine. checked tracker it was loaded on the truck at 5:45am to go out for del. 8pm never showed up called customer service they said not until 8/12/20....
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1.2
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Ups Ground Delivery Service
I liked
  • Nice ups driver
I didn't like
  • Lied about delivering parcel
  • Call center
#1327410
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