Product: Ups Ground Delivery Service Clear all filters (30 of 30 reviews match)
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My order was supposed to be delivered on Jan 9, 20018 but it was not delivered.My order arrived yesterday in Florence SC but they did not load it on the delivery truck. I was on the phone for several hours last night. They assured me they would deliver it first thing...
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Ups Ground Delivery Service
#1166102
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11/28 ARRIVES AT FAIRLAWN NJ HUB 11/29 ARRIVES AT PHIILY PA HUB 11/30 ARRIVES AT HAMILTON NJ HUB 12/1 ARRIVES AT MONROE NJ HUB 12/1 MONROE- OUT FOR DELIVERY 12/1 DELIVERY DELAY 12/4 MONROE- OUT FOR DELIVERY 12/4 DELIVERY DELAY (called ups, promised delivery by...
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Ups Ground Delivery Service
I didn't like
  • Useless supervisors who read off their scripts
  • Unrelaible tracking website
  • Incompetent call center clerks
#1143705
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We have always had trouble with UPS. It's almost always slow and very inconsistant due to poor management at every level. We've had pakages delivered beyond the guaranteed delivery date (even despite paying extra for expedited delivery), packages being on the truck and...
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1.1
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Ups Ground Delivery Service
I didn't like
  • Adherence to scheduled delivery date
  • Customer service and delivery
  • Account impossible to make
#1140649
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Ups Ground Delivery Service Review

#969735
1.0
Details
Some *** UPS delivery guy was somehow late and screwed up the delivery date. It came a day late and really made me mad. Next time UPS says a certain delivery date, they should follow through and deliver it on the date they say.
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Delivery Service

Ups Ground Delivery Service Review

#911661
1.6
Details
This is my second worse experience with UPS delivery.Parcel is not on time.
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Billing Practices
Customer service
Diversity of Products or Services
Product or Service Quality
Tracking Tool

Ups Ground Delivery Service Review

#908307
I shipped boxed thru ups grounds on june 7 i only got 4 and i never recieved the rsy of my boxes wiyh ally belongs. I email them back to back i call investigation and nothing Is the end if august 2016 i still have not gotten anything resolve.
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Ordered TV Stand from Amazon on 11/20 with promised delivery date of 11/24. Per UPS' own tracking system, it arrives at the local facility on 11/24 at 12:55 am, where it sat due to UPS incompetence (the rep apparently reported that they had a lot of new people) until...
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1.0
Product
Ups Ground Delivery Service
I liked
  • No likes
I didn't like
  • Poor service
  • Poor customer service
  • No sense of responsibility
#1140305
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I have been waiting for a package (the contents of which is a check for my entire 401K rollover. My life savings of 30 years) sent via UPS but have yet to receive. The first attempted by the sender resulted in the package being lost. No more information from UPS but...
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Ups Ground Delivery Service
#1139023
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We initiated a shipment through UPS Grounds via telephone because we received no confirmation of pickup when we tried online. Both Grounds & Freight showed up to pick up packages. The drivers decided amongst themselves that it would be best if the packages go through...
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1.0
Product
Ups Ground Delivery Service
#1133334
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Never have a problem with UPS. My problem is pkg. tracking and "delivery by end of day"!!! Most companies now will tell you arrival of morning or afternoon. Some companies will even narrow it down to within a couple of hours. Even the mailman comes the same time each...
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Ups Ground Delivery Service
#1064918
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We ordered a table with 4 chairs.Monday it was supposed to arrive... Everything the table top, base and 4 chairs. It got delayed...somethings to come on Tuesday and the table top to come on Wednesday. It didn't come on Wednesday nobody called to let me know...yes they...
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Anonymous
Former UPS Worker

Your packages are heavy, so no one wants to deal with it. Because it heavy, your packages has been drop on the ground many times which is the reason for the rewrap. Because ...

1.2
Product
Ups Ground Delivery Service
#1057902
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In April 2017, a water taxi service found my MP3 player (likely stolen from my luggage) in Florida and shipped it to me via a UPS Store. The player was NEVER delivered to my home in Crystal, Minnesota. Contacting a live person at the UPS delivery service was extremely...
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1.0
Product
Ups Ground Delivery Service
I didn't like
  • Personal item disappeared
#1052899
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UPS Access Point is not Convenient but an excuse for not delivering
ups.com is currently unable to handle this request.HTTP ERROR 502." The driver check marked both the accesspoint box and the will try again tomorrow box but didn't write in an address for the access point. I signed the waiver for leaving it without me being present and...
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3.2
Product
Ups Ground Delivery Service
#1033900
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