Salem, Illinois

I recently ordered a multitude of parts from which used UPS as their shipping service. Normally I have had a fantastic experience dealing with UPS but this recent event borderlines absurd.

I ordered on a Thurday, the product was shippied on Friday and arrived in Phoenix, AZ on Saturday. I live in Tucson, AZ, literally two hours from Phoenix. So what does UPS do with the package on Monday? Nothing. They simply allowed it to sit in Phoenix for an entire day.

This baffles me as every other package shipped through Phoenix to Tucson that I ordered left Phoenix the business day after it arrived. Then why did this one sit there for a day? Did they forget to put it on the truck to Tucson?

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