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UPS has been intentionally MISLEADING their customers with what UPS calls "3 Day Select" shipping, for which they charge a ridiculous premium. When actually, their "3 Day Select" service is SLOWER than normal delivery service!

I placed a purchase order which was to be shipped on Friday, Aug 5, and PAID for "3Day Select" shipping, but now, on Tuesday Aug 9 (FIVE DAYS LATER) the package is still NOT here, and UPS tells me that "3 Day Select" ONLY COUNTS MONDAY THRU FRIDAY as "days" and neither weekends nor the actual day of shipment are NOT included in the three days! And the shipment is coming to a BUSINESS address, in fact, A UPS Store facility! !

Talk about INTENTIONALLY misleading and defrauding the customer, while charging ridiculous fees for service that realistically DOES NOT EXIST....

Product or Service Mentioned: Ups 3 Day Select Delivery Service.

Reason of review: Problem with delivery.

Monetary Loss: $50.

Preferred solution: Full refund.

I didn't like: Intentional misinformation about 3 day delivery service.

  • Bogus Shipping Services
Company wrote 0 private or public responses to the review from Aug 09, 2016.
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Anonymous
Jacksonville, Florida, United States #1221491

The UPS website has a shipping time and cost calculator on their website. If you had used it, you might have seen that another shipping level might have gotten there at the same time for less money.

At the very least, you would have seen that Friday-Tuesday is the correct time frame for 3 day select.

Instead, you caused yourself grief by not knowing what a "business day" is. No sympathy.

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