UPS delivered many pobox addressed packages to same name at random address. UPS doesn't deliver to poboxes, but accepts packages from senders to poboxes.
Customer service is rude. UPS finds no need to look for lost packages unless with tracking number. (Unless court subpeona). If a tracking number is lost oh well.
This practice allows for theft on the receiver door. UPS is basically being paid to take a pobox delivery when UPS doesn't deliver to poboxes then stealing the package from the shipper and addressed person by sending it where it wasn't intended to be shipped.
Review about: Ups Delivery Service.