Almost one week later and UPS Customer Center Laurel MD 20707 has huge system problems. UPS Corporate is not paying attention.
Only excuse, almost one week after the snowstorm ended, is 'weather exception'. Interesting. FEDEX, USPS are delivering packages on time. UPS is not.
Still awaiting delivery of two 2nd day air packages due a week ago and now two more ups ground packages, two day delivery from Amazon have had the delivery rescheduled due to - you guessed it - adverse weather conditions. Why does UPS have a problem and not the other package delivery services? Don't order anything if your UPS packages will go through the Laurel MD facility. It is a disaster.....and the customers are suffering with nothing but excuses from UPS.
I don't have a four wheel drive vehicle and yet I have been driving the roads as has everyone else in the state of MD since last Friday. Wake up, UPS. Pay attention to your customers and get your facility on track.
You got my extra money for services I didn't receive. How about drivers working overtime?