Not resolved

Received post card stating I had to pick up package beacuese I had moved and could not deliver.I have lived at my address for 16 years and have received many UPS packages before.

Representative at VA call center refused to deliver the package next day (Sat) because it was "not that type of service". Call center attendant was not receptive to my saying it was UPS mistake and I should get the package delivered Sat. The supervisor was called and she said, incorrectly, there was no delivery on Sat (for UPS ???

!!!).I was on the line for well over 1/2 hour and nothing was resolved.

Review about: Ups Delivery Service.

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