Not resolved

I ordered a Nintendo Wii from on Sunday, Feb. 21, with 2nd day delivery.

UPS provided a tracking number, which I followed, and to this very minute, it says it is scheduled for delivery today, Feb. 26, a Fri. It has not been received and I can't reach anyone. It is a gift for tomorrow!

Five days later, and a weekend with no delivery possible, no package! I can't reach a live person to talk with about this.

I spent $200 for this, and I can't get it! How very upset I am that I ordered something with 2nd day delivery and five days later, though the tracking system says it will be delivered, it is past the 7 pm UPS delivery time and still no package, and now no gift for tomorrow.

Product or Service Mentioned: Ups Delivery Service.

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