Seller: Ups Product: Ups Express Mail Delivery Service Clear all filters (0 of 9 reviews match)
filters
Seller:
State:
Show
City:
Show
Product:
UPS - Tampered parcel
My fiancé sent me something for Valentine’s Day but the parcel arrived like this! I’m supposed to open this on the Day but I’m so anxious there are going to be two little boxes inside and nothing in them because they got stolen This is the first time this happened to me
View full review
2 comments
Anonymous
#1640434

Okay. I rang my fiancé and we decided that I really need to open the package as there is valuables inside.

It’s great everything is intact however, this company ruined the surprise I hope the couriers should stop doing it because this really stressed me out.

If only they could have put a note there or something instead of nothing. Just tampered parcel

View more comments
Review
#1463646 Review #1463646 is a subjective opinion of poster.
Service
Ups Express Mail Delivery Service
Reason of review
Problem with delivery
The UPS service on the ground in Riyadh is very bad, their information's are not accurate, the package was received last Thursday and it was just delivered today, the recipient went on Saturday to the UPS office in person and still they could not locate the package for...
View full review
Review
#1369608 Review #1369608 is a subjective opinion of poster.
Service
Ups Express Mail Delivery Service
Cons
  • Service in riyadh saudi arabia
Reason of review
Poor customer service
Preferred solution
Improve the customer service in Riyadh Saudi Arabia
1.0
Details
Paid for express delivery. Was meant to have my parcel delivered by noon today. Wasn’t going to be home so I requested to pick it up from collection. The tracking suddenly stopped working and now I don’t know when I’m getting my parcel. Was a birthday gift and won’t be...
View full review
Review
#1288955 Review #1288955 is a subjective opinion of poster.
Service
Ups Express Mail Delivery Service
Reason of review
Problem with delivery

UPS - Tracking shows packages in austin, really no where close?

2.4
Details
Had one package arrival scan in Austin at 10pm. 40 minutes later scanned out of pensicola. weather delay. two boxes scanned in san antonio, four days later scanned out of houston. 1 box scanned in austin 3 times.not delivered, weather delay. weather delay means they can do poor job and blame it on God. just low class people. i really don't need to be stroked. I need intelligent up-to-date info so that I can give real time, critical updates to my customers. I haven't dealt with less informed and more entrenched employees since the fall of K-mart . I am seriously waiting for the UPS blue-light special. oh yeah, no hurricane in austin or san antonio.
View full review
Review
#1097858 Review #1097858 is a subjective opinion of poster.
Service
Ups Express Mail Delivery Service
Cons
  • Quality of info
  • No accountability
Reason of review
Poor customer service

UPS - Undelivered pkg

1.0
Details
ups says they delivered the pkg to the garage. only problem, there is not a garage at that address. I ordered 2 parts on the same order. camping world split the delivery from 2 distribution areas. after contacting them yesterday to address where this item was, they told me it would be delivered today. ups delivered the other half of the product to the correct address, front door of home 2 days ago. camping world doesn't seem to care if ups delivered correctly. cw says ups states they delivered to garage. they didn't seem to quite grasp the fact that there isn't a garage at this address. terrible cs from both parties. I prefer to use FEDEX when I have to ship. its a bit more expensive but they get the pkg to the correct place very quickly.
View full review
Review
#1062257 Review #1062257 is a subjective opinion of poster.
Service
Ups Express Mail Delivery Service
Cons
  • Both of the companies attitudes
Reason of review
Problem with delivery
Loss
$30
Preferred solution
Full refund

UPS in Dewsbury, England - TERRIBLE SERVICE AND STILL HAVNT GOT MY PARCEL!!!!! BUSINESSES DO NOT USE

1.0
Details
Have contacted UPS 4 times to get a parcel delivered which was urgent. 3 times i have been told someone will call me back. they NEVER EVER do - seem incapable of picking a phone up. Still waiting for parcel that was urgent for last friday!!! when delivery drivers arrive at this business they come through reception door and if recipient isnt literally sat in reception they just go "oh cant deliver and walk out again. no attempt to contact anyone in building despite have phone numbers and free phone in reception!!! Totally *** service - helpline great and polite - however do nothing and resolve nothing ans you end up phoning back the next day and the next!!! DO NOT USE THIS CARRIER - THEY ARE EXPENSINVE AND RUBBISH!!! Loads of other carriers which are slightly cheaper but you actually get your parcels!!! and they seem to have ability to deliver to a business and understand that all 300 employees are not sat in reception!!!!
View full review
Review
#1043677 Review #1043677 is a subjective opinion of poster.
Service
Ups Express Mail Delivery Service
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Ups Express Mail Delivery Service Review

1.4
Details
Waited from 1 P.M. to 5 P.M. and guess what? No package! Call the local ups store, and guess what? It won't be delivered until 7! I could have did so much with my freaking day but instead I waited for nothing! Then the manager calls back (super rude) and says I won't get my package til 8! Like are you kidding me? I will be using Fed Ex from this point on!
View full review
Review
#1017542 Review #1017542 is a subjective opinion of poster.
Service
Ups Express Mail Delivery Service
Reason of review
Order processing issue

Ups - Express Mail Delivery Service Review from Sokoto, Sokoto

1.6
Details
The worst customer service i have ever experienced, i was ripped off by ups customs because of my shippers invoice, shipper invoice showed 790usd while items in the package were worth 400usd, they made me pay without checking invoice and comparing items. I ask for a refund of my hard earned money, now am being ignored. No response from anyone after sending mails. I advice people to stay away from ups, they never deliver on time and will find a way to loose your items
View full review
Review
#934549 Review #934549 is a subjective opinion of poster.
Service
Ups Express Mail Delivery Service
Reason of review
Poor customer service

Contact UPS Customer Service

Mailing Address:
UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta, Georgia 30328
United States
Phone:
(800) 742-5877
All UPS Contacts