I sent a gift and a birthday card to my dad but when it was delivered the gift was gone. Someone opened the package, took out the gift, and sealed the envelop back with a tape before delivery.
It is unbelievable and a shame that a company as big as big as Ups could have thieves working for them.
I called their customer service and all I was asked was that is the merchandise replaceable? I told the lady is not about being replace rather it is about the dishonesty and if this can happened with Ups then, it is an issue that is worth looking into properly and thoroughly.
Product or Service Mentioned: Ups Delivery Service.