I've spent a day waiting for delivery of my package. At 5pm UPS truck finally arrived, but for some reason the driver decided not to ring my doorbell which is located just an inch away from my front door. Three people were at home - myself working at the backyard, my wife watching TV and my daughter doing some homework upstairs.
Because the doorbell didn't ring nobody noticed anything and the driver left after spending only 5 seconds or less, didn't even bother himself making up a delivery notice. I saw the truck when it was already leaving. I called UPS dispatch right away and asked them to page the driver to return. I spent almost an hour waiting on the phone, but at the end they said they can't return at the same day and I will have to wait until tomorrow. This is just the most terrible delivery service and customer service I have ever seen.
People - please ignore UPS and use other delivery companies whenever you can. Don't let UPS screw up your day!
Product or Service Mentioned: Ups Delivery Service.