I am disabled and unable to get out so I have to do all my shopping online. I don't mind paying for shipping as it's a necessity for me. But I live in an apartment and the driver drops all my packages off at the office. I called UPS and explained to them I can't get to the office and they said it's up to the driver himself if he wants to deliver to the door and they would ask him.
Seems he doesn't want to do this as he keeps on leaving them at the office! If I could get out to go pick the packages up, I wouldn't need to shop online as I could go to the store! I told UPS I pay for shipping to come to me and they are not delivering but they don't seem to care.
So far I have had to ask somebody to go pick up my packages and they expected gas money so it's costing me more than it should. I am going to look for stores who only use the other carriers