Today, the UPS driver called from downstairs security door. I buzzed him in but he didn't come in. He didn't even have the package with him. I saw him running back to his truck with no package. He put an info notice on the door and ran away! He was too lazy to bring a heavy package up to the 3rd floor thinking I would just go pick it up from the UPS service center.
I called UPS and they said they can't do anything and the package will be re-delivered the following day.
Absolutely horrible service!
Monetary Loss: $200.