At least on 3 different occasions where I've purchased items from Ebay that shipped via UPS, the packages arrived with signs of being tossed or dropped/dragged. It's ridiculous.
Last week I bought something off Ebay and when I got the email with the UPS tracking number, I just had the worst feeling of "Please don't let it happen again!". The box arrived damaged....again! The other two times not only were the boxes damaged, the drivers never rang the doorbell. They simply left the packages outside the door and left.
Hows is this company still in business?? They can be faster than FedEx but I've never had problems with my items being abused by FedEx.