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I got a suitcase picked up from Spain to Greece were at least three missing items from the suitcase.1 Blue Abercrombie man winter jacket, 1 brown Bennetton women coat, 1 black Cotton brand women coat.

The rest of the items I got in the suitcase they just opened my suitcase and stole the items mentioned above. I filed a complaint. They made an investigation and after two months of back and forth messages the finally responded that my package didn't meet the requirements of packaging -something they never mentioned when picking it up and delivering. So they said they are not responsible for the lost.

I mean it was my fault they stole the stuff.

I can prove all this with the messages between UPS and I.

Reason of review: missing items.

Monetary Loss: $450.

Preferred solution: Full refund.

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Anonymous
#890859

I Wish I could do more to at least recover the money lost with them

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