I got a suitcase picked up from Spain to Greece were at least three missing items from the suitcase. 1 Blue Abercrombie man winter jacket, 1 brown Bennetton women coat, 1 black Cotton brand women coat.
The rest of the items I got in the suitcase they just opened my suitcase and stole the items mentioned above. I filed a complaint. They made an investigation and after two months of back and forth messages the finally responded that my package didn't meet the requirements of packaging -something they never mentioned when picking it up and delivering. So they said they are not responsible for the lost.
I mean it was my fault they stole the stuff.
I can prove all this with the messages between UPS and I.
Reason of review: missing items.
Monetary Loss: $450.
Preferred solution: Full refund.