Contacting UPS about a package not delivered, I was told that other mode was elected by recipient. They lied, as no one from this residence ever talked with any UPS delivery agent on the subject.
Recipient was never contacted and no delivery slip left at residence. The telephone conversation was conducted with an agent that did not care to find a proper solution for their mistake. It was full of prepared lines which does not mean anything. When asked to talk to a supervisor, he hung up.
UPS did not try to contact me afterward. UPS does not care about customer satisfaction and the customer support is a joke.
Reason of review: Poor customer service.
Preferred solution: Let the company propose a solution.
I didn't like: Customer service, Notice not left.