I used Pack and Ship in Belleview Florida to send two packages to Conroe, Texas on April 5. When they never got them, I called Pack and Ship to see what happened.

He called UPS and they informed him that they don't want the brown packing paper I had wrapped them in. By the way, I paid $50 to ship both of these. I never knew they did not like the brown wrapping paper. I'm not a mind reader.

So, they decided to just throw them in a corner somewhere in Jacksonville, FL and not ship them until Pack and Ship called them. Finally, 14 days later, one of them was shipped.

Had to call about the other one and I believe it is in transit on April 21. Will never use UPS again!

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Thank you John. Pack and Ship should have known this.

He acted as surprised as me. I guess I will never use Pack and Ship again.


It's amazing that Pack & Ship didn't tell you that to begin with. No brown paper has been UPS's policy for about 20 years.

The reason is because the paper rips off in the conveyor belt system.

With the paper goes the label, then you've got a mystery package. It's Pack & Ship's fault.

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