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Having called UPS corp office plus emails, I get no reply other then sorry you need to speak with owners shop.

The owner store #3991 in the Keys says he requested a reimbursment but it was denied. UPS says no such request and tell me they would have issued the credit if i had called in 15 days of finding out a late delivery.

I did call corp and was told they would not get involved, called the shop owner.

Just another case of someone else needs to handle this complaint.

Long and short, a delivery from the fl. Keys to TN. Sent 1/1/11. promised ground on 1/12/11. NOPE, the pkg gets to TN on 1/17/11.

All I asked was a credit or refund.

I got no where, not even my formal complaint got any response.

$40 for a 4 day delivery that took 10 days. One person said weather. give me a break. 10 days to TN., I can drive it in 2 days with a stop over.

oh well. consumer gets it again.

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Anonymous
#266887

"Long and short, a delivery from the fl.Keys to TN.

Sent 1/1/11. promised ground on 1/12/11. NOPE, the pkg gets to TN on 1/17/11."

UPS Ground doesn't take 11 days to arrive anywhere in the country, even if you were sending it from the Keys to Seattle WA.

It sounds like you were confused from the beginning.What was the tracking number?

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