Not resolved

I was expecting a package at my home and received a delivery confirmation email this afternoon. I was a bit confused because it says the package was left at the dock and signed for by someone named Gary.

I don't have a dock or a Gary so I knew something was up. When I got home I verified that I didn't receive the package so I called UPS, gave the tracking # to the automated system and learned that the package was delivered to a bowling alley several miles away. I spoke to a rep who transferred me to an investigator, who assured me she would research the issue and call me back within an hour. It's been 4 hours and I haven't heard a peep.

I guess I need to call Gary or pay him a visit at the bowling alley and get the package myself. Thanks a bunch, UPS.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

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