Not resolved
Customer service
Diversity of Products or Services
Product or Service Quality
Tracking Tool
Turnaround Time

I've called a couple times and have spoken with different people repeating the same issue of my lost package that was sent to someone else. Laptops aren't cheap.

It was originally suppose to arrive on the 19th. Tracking showed it was out for delivery twice and then popped up the next day undeliverable due to weather? The streets were clear fed ex trucks were in the neighborhood where's ups with my package. a week later tracker says package delivered?

Who the H### did you deliver it too, not me I'm a stay at home mom. I was home.

Now there's an investigation. I've contacted Best Buy someone better fix it before I explode.

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Problem with delivery.

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