I ordered a very important text book for school that I needed asap. I payed for 3 day express shipping.
I ordered the book on a Wed and since it was over the weekend my book was supposed to arrive Monday. It did not. I called UPS and an agent told me it will come by Wednesday when I asked why I was told it was sent to Virginia from Secaucus NJ and now They need to ship it back!!!!
After speaking to 10 agents and supervisors I was assured that I can pick up my package at a location near my house on Wed morning. I went to that location on Wed and my package was NOT there!!
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Order processing issue.